Unauthorized merchants trying to access your pin

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Enthusiast

Unauthorized merchants trying to access your pin

I just received a text from 266781 stating to BEWARE of unauthorized merchants trying to access my pin & a link to idk where.
I don't know if I should click link, if it's really you guys at Boost or not. I'm almost positive this phone was hacked into recently.
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Accepted Solutions
Enthusiast

Re: Unauthorized merchants trying to access your pin

How do I send a "private message" here?
7 REPLIES 7
Agent

Re: Unauthorized merchants trying to access your pin

Hi, efarah. Let's do some investigating. Please send us a private message with the account phone number and pin code.

Enthusiast

Re: Unauthorized merchants trying to access your pin

How do I send a "private message" here?
Agent

Re: Unauthorized merchants trying to access your pin

Hey there, @efarah! You just need to click on my name, then select the option that says "Send this user a private message". 

Newbie

Re: Unauthorized merchants trying to access your pin

What do I do
Agent

Re: Unauthorized merchants trying to access your pin

Hi yOfE1022! Thanks for reaching out to us. We want to help. What's going on? How can we assist you? Are you having the same issue that the previous person? ~AmyM25

~AmyM25
Groupie

Re: Unauthorized merchants trying to access your pin

How do I receive my pin number

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Agent

Re: Unauthorized merchants trying to access your pin

Hi, blackrichx! Thanks for contacting us. We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number and a brief description of your request.