Solved! Go to Solution.
Hi, efarah. Let's do some investigating. Please send us a private message with the account phone number and pin code.
Hey there, @efarah! You just need to click on my name, then select the option that says "Send this user a private message".
Hi yOfE1022! Thanks for reaching out to us. We want to help. What's going on? How can we assist you? Are you having the same issue that the previous person? ~AmyM25
Hi, blackrichx! Thanks for contacting us. We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number and a brief description of your request.