I would like to do something that I anticipated to be extremely trivial: changing my phone number. However, when I login to do it through the Boost website, I encounter the error "NPA-NXX is not valid for that number location. Application processing error boostmobile". I tried multiple browsers and calling customer service, they wanted to charge me $15 for each number change, that's ridiculous, I might as well port to a different carrier that does allow me change phone numbers easily. What's up with this?
Yes, I've even tried using different machines, a cell phone, none of it works. I was easily able to change a friend's phone number for them in the past, I don't understand why it's an issue with my account specifically.