TIDAL Sign up Tips and Tricks

Newbie

Re: TIDAL Sign up Tips and Tricks

I am trying to authorize my account so I can download music and it says it can't authorize. I only have this phone authorized to this account. Or is downloading not included with the trial?
Agent

Re: TIDAL Sign up Tips and Tricks

Hi DarkSeaLion.

 

Please follow the instructions below in order to receive the text message:
1. Sign in to http://Boost.com with a valid username and password.
2. Scroll down to the desired PTN or device and select Manage Plan.
3. On the next page, select Manage Services on the same device/PTN.
4. Double check to make sure you're making changes to the right PTN.
5. On the Service add-ons page, select TIDAL to add, or uncheck the services to be removed.
6. Click Save at the bottom of the screen.
Note: the SMS notification will be generated immediately, but it may take 1-2 hours for the changes to be reflected in the online account.
Please let us know if you have any other questions.

 

EdwinRG

Agent

Re: TIDAL Sign up Tips and Tricks

Hi caryah.

 

TIDAL is included in the Unlimited Music offer. Please visit https://www.boostmobile.com/?ID16=spot10:All:tidal#!/support/faq/plans-services/tidal-boost/ for more details.

 

EdwinRG.

Agent

Re: TIDAL Sign up Tips and Tricks

@auctionmom Hey there! We're sorry to hear you're having issues adding Tidal. Would you please send us a "Private Message" with your phone and PIN number so we can assist you?

 

~ Joy P.

~ Joy P.
Agent

Re: TIDAL Sign up Tips and Tricks

@Lmrl30 Do you have the premium account?

 

~ Joy P.

~ Joy P.
Highlighted
Community Manager

Re: TIDAL Sign up Tips and Tricks

Hey @Wandat46, I took a look at the TIDAL FAQ page and got the answer for you:

 

You can listen to unlimited TIDAL music without using your plan’s monthly high-speed data allotment. However, watching TIDAL music videos will count against your high-speed data allotment.

 

 

Community Manager

Captain of the Pirate Ship the Vicious Cream Puff


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Accomplice

Re: TIDAL Sign up Tips and Tricks

I didn't recieve a text message after adding tidal to my account/plan.
Agent

Re: TIDAL Sign up Tips and Tricks

@Fnazaire We'll be more than happy to assist you! Please, send us a "Private Message" so we can review the account.

 

~ Joy P.

~ Joy P.
Accomplice

Re: TIDAL Sign up Tips and Tricks

How do I send private messages?
Agent

Re: TIDAL Sign up Tips and Tricks

Hi Fnazaire.

 

You just need to tap on an agent's name and select "Send this user a Private Message" from the right hand pane. We'll be waiting for your message. -Edwin R.