Reset hotspot billing date

Newbie

Reset hotspot billing date

I paid for the next billing cycle, which is held in my advance pay account. However, I am out of data which I need to complete my assignment which is why I paid in advance. Is there anyway for me to get my data without waiting for the exact billing date. I know I with my prepaid cellphone if I run out of minutes before the month is over I use a refill card and it automatically starts a new cycle. Does this use the same concept? 

3 REPLIES 3

Re: Reset hotspot billing date

Hey there, nbush! If we restart your services to restart your data, your due date will change for today instead of the original due date. 

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Newbie

Re: Reset hotspot billing date

Dear Masiel, 

Thank You, for your quick response. I am okay with changing the billing date; I need to get the assignment done. 

Agent

Re: Reset hotspot billing date

We'll be happy to help. Please, send us a private message with the phone number and PIN.