Hi, me and everyone else in the family plan can't use data when outside wifi, on top of that we are being charged and overdraft for using more than 50 gb a month.... on an unlimited plan.
We are very confused and no one in the phone line seems to be helpful, they just keep dropping my phone calls
Hi there! Due to the prepaid nature of our services, we do not charge overdraft. Let's take a closer look. Please send us a private message so we may work directly with you.
You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.