My phone number was ported out without my permission yesterday

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Enthusiast
Enthusiast

My phone number was ported out without my permission yesterday

I have a case number that was created yesterday that is #259241778. I really don’t know how a random person would have my account number and PIN number to Port my number to a Metro PCS account. Could it me from someone at Boost Mobile sold my information or their system was hacked? All I want back is my phone number. Can someone at Boost please make this right and get back my phone number.
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Agent

Hello, nc1. Thanks for contacting us. Let's take a closer look. Please send us a private message so we can check the status of the case. 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".