It’s not unlimited anymore

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Accomplice

It’s not unlimited anymore

Why do you state the $50 plan is unlimited still when you cap it now? Service is slow when I’m connected to 4g and I’m not even over the cap. I smell the writing On the wall that Are You guys going to be also Cheap With bandwidth when 5g rolls Out?
11 REPLIES 11
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Agent

Hi. Thanks for contacting us. Please send us a private message so we can better assist you. 

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Accomplice

 
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Accomplice

And how would I do this?
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Agent

 To send a private message, please click on any of the social care agent's user names and select the option, send this user a private message. 

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Accomplice

After I click agent name no private message option?
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Agent

Have you verified you account? Please check your email.

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Accomplice

I need help 4g not working and I need service working tomorrow. I driving to hospital and need map working.
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Agent

Follow these steps:
1. Enter to one of the solutions and locate a social care agent.
2. Click on the user name of the Social care agent. You will be taken to their profile.
3. Click the "Send this User a Private Message" located on the right hand side.
4. Type your message in the new window and click Send.
 

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Accomplice

There is no send a private message after I click to agent page