I need to remove someone from my family plan

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Accomplice

I need to remove someone from my family plan

I am in need of removing someone from my family plan, as their phone is toast & I need to pay my account.

 Thanks~!

9 REPLIES 9
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Agent

Re: I need to remove someone from my family plan

Hi there ghsthntr4life. You are able to complete this task by logging on to your online account. As the primary account holder, you are able to remove any line from the account. https://myaccount.boostmobile.com/sign-in.html?intnav=UtilNav:SignIn. 

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Accomplice

Re: I need to remove someone from my family plan

It is not letting me or I am not seeing where. My account is not active & waiting for payment but I do not want to pay for that phone, so I need it removed before I can pay to turn it back on.

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Agent

Re: I need to remove someone from my family plan

Understood. We will be able to assist. Please send us a private message with the phone number and pin code to the primary account. As well the phone number of the line you would like to remove. Victor21

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Groupie

Re: I need to remove someone from my family plan

I need help with this too
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Agent

Re: I need to remove someone from my family plan

Happy to assist. Hi there Secabrera. Please send us a private message with the primary number and pin code, along with the number you would like to remove. Victor21

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Newbie

Re: I need to remove someone from my family plan

I need to remove someone from my family plan. Can’t figure out how and don’t know how to private message you or anyone else. I am stuck.
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Newbie

Re: I need to remove someone from my family plan

I need to be off of the family plan but I am not the primary. We broke up what do I do
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Agent

Re: I need to remove someone from my family plan

Hi there! We’d be happy to help. Please send us a private message with your phone number and pin code so we can assist you with this. 

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Groupie

Re: I need to remove someone from my family plan

I need help with this too the website won't let me remove the number