How do I remove an Add On?

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Newbie

How do I remove an Add On?

I decided to add on the $5 Mexico plan while I was away in Mexico, but I don't need it anymore. I tried to remove it, but there's no option to do so. I don't want to be paying for something that I no longer need, so I hope someone on here can help me remove the add on.

10 REPLIES 10
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Agent

Hi there, lleanos. Thanks for contacting us.

 

We'd like to have a look at the account. Please, send us your phone number and PIN. 

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Groupie

I need help removing an add-on as well 

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Agent

Hi there, @dyunikon. Please send us a private message with your phone number and pin. We'd love to help.

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I would also like to remove an add on but I never actually added this on.

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Could I get some help removing them as well?
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Enthusiast

Same here they added Juega ya without my permission.
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Enthusiast

I want to remove Juega ya add on that was added to my plan.I would appreciate it if you can help me.
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Agent

Hello, @JuLopez. Thank you for stopping by. Please send us a private message to further assist you. -Kira_M.

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Enthusiast

Hello they have added Juega Ya without my permission .How can I remove the add on Thanks