Hotspot connecting and says "connected, no internet"

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Hotspot connecting and says "connected, no internet"

hi.  i just switched to the $60 hotspot plan and it shows zero usage as of yet.  coverage where i am is tops.  thx

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Agent

Hello, writejaybird23. Thank you for contacting us. We apologize for any inconvenience. Can you private message us with your phone number and PIN so we can take a closer look?