Have $50 plan, hotspot not working.

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Have $50 plan, hotspot not working.

I have the $50 plan and under the description it says it includes a 12 GB hotspot, yet when i try to turn it on, it says "Data Tethering is Unavailable: You are not subscribed to data tethering" . Can anyone help me with this issue? I'm on an LG Stylo 4.
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Agent

Re: Have $50 plan, hotspot not working.

Hey there @Ias1428 We apologize for the inconvenience. Thank you for bringing this up to our attention. We sincerely apologize for the difficulties you're experiencing. Would you please send us a private message, so we can further assist you?

 

Note: For you to send a me a Private Message only need to click on my username, which will  take to my profile, once you're there on the right side of the screen you will see the  option to send me a Message.

 

~JoyP.

~ Joy P.