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Galaxy S8 too slow even after factory reset.

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Groupie

Galaxy S8 too slow even after factory reset.

For the past 2 days my galaxy s8 has been so slow that it can barely open apps even after a factory reset. Took it to the store and it magically worked fine. I get home, it's back to being slow again. Everything I look up online points to my service provider. What's up with that Boost Mobile?
5 REPLIES 5
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Agent

Re: Galaxy S8 too slow even after factory reset.

Sorry to hear that, IH8Boost. Let's check this thing out. Just to confirm, is the handset working slowly or the service? How long have you been experiencing this issue?

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Groupie

Re: Galaxy S8 too slow even after factory reset.

I assume the service. It hasn't really been that great to begin with. Always works awesome at home until 2 days ago. But it has always been pretty terrible everywhere else I go. Work, friends houses. Works like a champ at the store. I'm about to drive out there now just so I can download a game.
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Agent

Re: Galaxy S8 too slow even after factory reset.

To research further, can you please provide us with the nearest cross streets and zip code where this occurs so we can check the network performance? Are you getting any error message when trying to use the service? Are you only experiencing issues with the data service or with calls and text messages as well?

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Groupie

Re: Galaxy S8 too slow even after factory reset.

Yeah sure how about I post my address on here while I'm at it. I'll just deal with it and get something different.
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Agent

Re: Galaxy S8 too slow even after factory reset.

Sorry to hear that. If you require any further information, feel free to contact us.