Yesterday I was able to purchase a phone using the easy pay installment plan but I decided not to because I was (wrongfully) told by an in-store associate that I was able to do it in store. I went to a store this morning and the man said that you could not do easy pay in store, so I went back home to do it online but it said that they could not verify my account information when I entered in my billing address. I called customer care and they were no help at all, and my phone call ended when they sent me to the Sprint care line where the man tried to sell me on a sprint plan.
have you figured this out at alll? ive trying all day but it says that it cant verify my identity. It worked all the way up to the pyment/shipment then kicked me out & when i tried it again it will not work.
@LoisC29 Hey there! I apologize for the delay in answering you. We've answered your questions in a "Private Message". We'll wait for your response.
Always keep in mind that if the card you're using for the online order is also registered on your Boost account, the shipping address must also be you account billing address. Otherwise, your order may be rejected.