Hello, @Joseg12. Thank you for stopping by. Unfortunately, we're unable to provide courtesy credits to the account. We're sorry for any inconvenience this may cause you. -Kira_M.
Hi I received an offer via text:
BSTFreeMSG: Here's a BONUS $15 credit. Add Credit PIN 10xxxxxxxxxxx3 and pay balance to restore account.
Unfortunately I was not able to redeem this offer before it expired (due to extreme financial hardship).
So I am inquiring to see if there's any way possible that I can still redeem this, as I greatly appreciate the generosity and would be able to pay the remaining balance to restore my service if this $15 could be applied.