Data deprioritization

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Accomplice

Data deprioritization

I have the unlimited 50 dollar plan and usually use around 5 gbs a month. Lately I’ve been noticing pandora taking too long to load (about 2-3 minutes). I have 2 bars Lte and everything else seems to open quicker. Any thoughts on why this is happening?
3 REPLIES
Agent

Re: Data deprioritization

That doesn't sound good at all, @hartmank48. To research further, can you send us the cross streets and ZIP codes where this occurs? What type of phone do you have? Are you getting signal bars? If so, how many of them?

Accomplice

Re: Data deprioritization

This problem is is still on going.
Agent

Re: Data deprioritization

We are aware of this problem, and we are working on a solution. This should be resolved soon. While we don’t have a specific time, we do expect it to be back up and running in the next 24 hours. Your patience in the meantime is definitely appreciated.