Oh no! Sorry to hear that, chill300. Please send us the details via private message, along with your phone number so we can get this thing resolved.
Hi. I am also having a hard time creating a family plan. I'm following the instructions but keep receiving an error message. The most recent was "Link creation activity is not allowed for a BAN with price plan that not compatible with secondary price plan". Any suggestions?
Hi there, @mms121830! You need to check that all members are on the same plan as the Primary. Please, send us a private message with your phone number, PIN, and the phone number and PIN of the lines that you would like to add to your family plan.