Changing Family Plan

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Changing Family Plan

I am 1 of 3 lines in a family plan. How do I switch my number to be the primary number without the other person leaving the plan? Is it even possible?
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Agent

Re: Changing Family Plan

Hello, @ErikaMarie123. Thank you for stopping by. In order for you to switch your number to the primary line, you'll need to remove all the accounts from the family plan and add them back. -Kira_M. 

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3 REPLIES 3
Agent

Re: Changing Family Plan

Hello, @ErikaMarie123. Thank you for stopping by. In order for you to switch your number to the primary line, you'll need to remove all the accounts from the family plan and add them back. -Kira_M. 

View solution in original post

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Enthusiast

Re: Changing Family Plan

I also had an issue. The app is a mess to deal with
Agent

Re: Changing Family Plan

Hey there, Kmay! Thanks for being in our Community. We have received your private message. We'll be happy to assist you and will take care of this for you today!

 

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