Cancel service

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Groupie

Cancel service

I would like to cancel my service because my phone currently doesn't work, and I don't intend to get a new one, but I can't figure out how to cancel my service, can anyone help?

1 ACCEPTED SOLUTION

Accepted Solutions
Agent

Re: Cancel service

Thank you for being a customer, Mirasu. Your account will cancel automatically in 120 days when you do not use the phone or add funds. When your account is canceled, you will lose your phone number and will be unable to port your number to another carrier.

7 REPLIES 7
Agent

Re: Cancel service

Thank you for being a customer, Mirasu. Your account will cancel automatically in 120 days when you do not use the phone or add funds. When your account is canceled, you will lose your phone number and will be unable to port your number to another carrier.

Newbie

Re: Cancel service

I would like to cancel my ad on international calls to Canada asap

Agent

Re: Cancel service

Hey there @rayp123. We'll be more than happy to assist you! Would you please send us a private message, so we can further assist you?

 

Note: For you to send a me a Private Message only need to click on my username, which will  take to my profile, once you're there on the right side of the screen you will see the  option to send me a Message.

 

~JoyP.

 

 

 

~ Joy P.
Groupie

Re: Cancel service

Please help, i need to cancel my plan and I can’t reach anyone. @Joy1713 it won’t even let me message you

Agent

Re: Cancel service

Hi there, mramirez. Thanks for contacting us. Please, send us the phone number and PIN (always make sure to send this information in private). 

Enthusiast

Re: Cancel service

I want to cancel my service i have new phone now so im no longer with you guys

Re: Cancel service

Hello @Desiraed. Please send us a private message to assist you. To send a Private Message, click my username or picture, then click "send this user a private message".