Cancel an order

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Groupie

Cancel an order

I need to cancel a phone I no longer need, as of posting this the phone hasn’t shipped.
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Agent

Re: Cancel an order

Hi, Jowazz. Thanks for contacting us. We want to help. We can submit an order cancellation request on your behalf, please know that order cancellation is not guaranteed. If the order was able to be cancelled the order, you will receive an email confirmation regarding the order cancellation. If the device is shipped before the order cancellation could be completed, you will either need to refuse the shipment or if the device is delivered, you will need to return the handset. If the order could not be cancelled in time, you will receive an email confirming that the device was shipped along with the tracking number.

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Agent

Re: Cancel an order

Hi, Jowazz. Thanks for contacting us. We want to help. We can submit an order cancellation request on your behalf, please know that order cancellation is not guaranteed. If the order was able to be cancelled the order, you will receive an email confirmation regarding the order cancellation. If the device is shipped before the order cancellation could be completed, you will either need to refuse the shipment or if the device is delivered, you will need to return the handset. If the order could not be cancelled in time, you will receive an email confirming that the device was shipped along with the tracking number.

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Enthusiast

Re: Cancel an order

I need help cancelling an order ASAP!
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Enthusiast

Re: Cancel an order

Please respond ASAP!
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Agent

Re: Cancel an order

Hello, Josiah617! Thank you for contacting us. We have received your private message and we will reply to you shortly.

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Re: Cancel an order

I need to cancel an order also
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Groupie

Re: Cancel an order

i need to cancel my order that delivers in a couple of days.

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Groupie

Re: Cancel an order

i need an order canceled.

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Groupie

Re: Cancel an order

i need t cancel an order asap.

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Agent

Re: Cancel an order

Hi there, @cobyswatson. How long ago was the order placed?