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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Cancel an extra phone plan

Groupie

Cancel an extra phone plan

I bought a new phone awhile ago and at a boost store they said they can't transfer my current boost account to the new phone and said I needed a new number. Now I want to cancel the new number as I'm not using the new number. Is there any way to cancel the number and add switch the new phone to my old/current number?

1 REPLY 1
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Agent

Re: Cancel an extra phone plan

Hi there! Thanks for reaching out to us. It was not necessary to get a new number. We can help you to do what you want to do. Please, send us all the details about both accounts (new and old accounts) in a private message. Thanks. ~AmyM25

~AmyM25