Can't add lines for a family plan

Groupie

Can't add lines for a family plan

Trying to add three existing Boost Mobile number to a family plan under my account telephone number. It's not working on the website (tried in multiple different browsers), nor on my mobile. Any advice would be appreciated. Thanks.

1 REPLY 1
Agent

Re: Can't add lines for a family plan

So sorry to hear about this experience, Hilary. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request.