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Can I port in from Google Voice?

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Accomplice

Can I port in from Google Voice?

I've been through a number of MVNOs and porting always seems to be an issue.  I started on Page Plus and moved to FreedomPop, but they couldn't port from PP.  So, I ported into Google Voice and have been able to receive calls and text, but of course it calls out on the actual phone's number, confusing my contacts. 

 

I'd like to switch to Boost and I'd like to use my original number (that everyone knows). But to do that I'd have to port from GV to Boost. I was told at one store that it didn't work.  I've done a little research and I have the account number and pin, and I can unlock the number for porting when I am ready. 

 

So, can it be done?

 

Todd

1 ACCEPTED SOLUTION

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Agent

Re: Can I port in from Google Voice?

Hey there, @holidaze! Thanks for contacting us. We can activate Google Voice numbers. However, you must have the following information:

 

•Account ID
•Customer name
•Address
•PIN/Password
•Last 4 digits of account holder's SSN

 

Also, you must need to unlock your Google Voice number before doing the port-in. •To unlock a Google Voice number, go to: http://www.google.com/voice/unlock and sign into your Google Voice account.

 

◦If you only have one Google Voice number, underneath your Google Voice number, click Unlock my number.
◦If you have more then one number, select the number you wish to move to Sprint from the drop down menu, then click Unlock My Number.

•Click Continue to confirm you wish to unlock your number.
•Sign into Google Checkout to complete your port out process.
•Once you're done, your Google voice number is ready to be ported out.
•You can then initiate the port with us at www.boostmobile.com

 

 

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14 REPLIES 14
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Agent

Re: Can I port in from Google Voice?

Hey there, @holidaze! Thanks for contacting us. We can activate Google Voice numbers. However, you must have the following information:

 

•Account ID
•Customer name
•Address
•PIN/Password
•Last 4 digits of account holder's SSN

 

Also, you must need to unlock your Google Voice number before doing the port-in. •To unlock a Google Voice number, go to: http://www.google.com/voice/unlock and sign into your Google Voice account.

 

◦If you only have one Google Voice number, underneath your Google Voice number, click Unlock my number.
◦If you have more then one number, select the number you wish to move to Sprint from the drop down menu, then click Unlock My Number.

•Click Continue to confirm you wish to unlock your number.
•Sign into Google Checkout to complete your port out process.
•Once you're done, your Google voice number is ready to be ported out.
•You can then initiate the port with us at www.boostmobile.com

 

 

View solution in original post

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Accomplice

Re: Can I port in from Google Voice?

@MarcosG,

 

This has been a less than ideal experience so far.

 

A second store attempted but told me that it was not eligible to be transferred. I unlocked it just as you suggested.

 

Just to expedite things, I had them port in another number. That was Saturday, this is Monday night. I was told to look for an LTE symbol in 1 to 3 hours.  Haven't seen it yet. Called the store who referred me to a porting specialist. She couldn't help me much because I didn't have my PIN at the time. But she did tell me that it was scheduled to activate at 7 PM Central. Well, that's come and gone. Tried the support number, but you already know that no one wants to answer that. It just referred me to the website. The website informed me that my phone wouldn't work without a PIN. So i put in my PIN number and guess what. I may as well throw my money down a hole, because I still don't have service that I've paid for.

 

A miserable experience, so far. Hope it gets better.

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Agent

Re: Can I port in from Google Voice?

That’s definitely not okay. So sorry to hear that you’ve been experiencing this, holidaze! Let’s take a closer look! Can you please send us a private message with the phone number and PIN that you're trying to port to us?

 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message". 

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Accomplice

Re: Can I port in from Google Voice?

Thank you @RossyC!  You got me all fixed up.

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Agent

Re: Can I port in from Google Voice?

It's great to hear that. You're very welcome. We've replied to your private message. Please, check your inbox. We'll be waiting for your response.

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Groupie

Re: Can I port in from Google Voice?

I’m porting my google voice number to Boost but I think the activation processes got stuck. Is there any way I can get help from Boost to solve this issue?
Agent

Re: Can I port in from Google Voice?

Definitely want to look into this for you, @heaz1978. Can you private message so we can investigate further?

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Accomplice

Re: Can I port in from Google Voice?

Im having this same issue and cant figure out how to send a message 😞

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Agent

Re: Can I port in from Google Voice?

Hello danicaanderson,  can you give more details as to what is going on?