Hi there, tbarrow. Thanks for contacting us.
Sadly, if you're not eligible, the order can't be placed. Remember that you have to have 12 consecutive on time payments to qualify.
Understood. We recommend you contact our Sales team, so they can try to place the order on your behalf. You can call at your convenience at (877) 289-9380. Alternatively, you can visit a Boost store in your area to buy the phone. Locate a store using the following link: https://boost.co/2wML569. We suggest you first contact them to make sure that they have the handset you want to purchase in stock.