Account wont let me change to $35 plan( i have money in balance)

Go to solution
Groupie

Account wont let me change to $35 plan( i have money in balance)

I put $35 reboost into my account, i am trying to change my plan to $35 3gb plan but it wont let me it just loads and loads

 

Please help need my phone on asap Robot Sad

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Agent

Re: Account wont let me change to $35 plan( i have money in balance)

Hello there, @Roarteam! Definitely want to help you with this. Please send us a Private Message with your phone and PIN. 

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.
 

3 REPLIES 3
Highlighted
Agent

Re: Account wont let me change to $35 plan( i have money in balance)

Hello there, @Roarteam! Definitely want to help you with this. Please send us a Private Message with your phone and PIN. 

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.
 

Groupie

Re: Account wont let me change to $35 plan( i have money in balance)

sent thank you
Agent

Re: Account wont let me change to $35 plan( i have money in balance)

Thanks! We have received your PM and we have already changed your plan. Your account has been restored, please turn your phone off and on. If you have any other question or request, feel free to let us know. We're here to help!