Hi there, Nate203. thanks for contacting us. We updated our plans to reduce data speeds for any data used pas 35 gigabytes for a monthly recurring cycle. We sent several notifications via text message in June and July regarding this.
We have some options to get you access to high-speed data again:
Hi there Lacunaserenity. Thank you for contacting us. So sorry, the Virgin mobile account was forward to Boost to continue. To unlock a device, it needs to complete the 12 months activation period. victor12