$25 BYOD plan -can I swap phone

Accomplice

$25 BYOD plan -can I swap phone

Hello,
I have had the $25 bring your own device plan since November 2018. I swapped out my device today (which I bought an unlocked phone from Apple) and activated it online to swap my phone but it wouldn’t let me stay on my same original “$25 bring your own device” plan. I had to choose 35 or 50 plan.
Is it possible that somebody can fix my account on Boosts end so that I am still on the $25 plan that I signed up for back in November?
Please advise
Thanks
3 REPLIES 3
Accomplice

Re: $25 BYOD plan -can I swap phone

Get $25 credit added to your account! Use my link now! https://refer.boostmobile.com/sCriLeS-9p55CL
Accomplice

Re: $25 BYOD plan -can I swap phone

Hi, I’m already on boost. Not a new number. Thanks though!
Agent

Re: $25 BYOD plan -can I swap phone

Hello, SLacroix74. Thanks for your inquiry. You must remain on that device in order to keep the plan.