What is the software issue?
Samsung has identified a software issue with certain Samsung A11 phones purchased between July 6th and August 10 th across different wireless providers. If not on updated software, some customers may experience limited or no access to the internet or have trouble making/receiving calls.
Some users are reporting "Unable to install all contents 1 code: 400" appear repeatedly.
The root cause is actively under investigation and devices should not be replaced based on this behavior. Follow these steps to resolve:
Ensure handset is on Sprint mobile data (not Wi-Fi)
Open phone dialer and enter ##BRAND# and select YES. This will resend the ID payload to the handset without removing any personal data.
If the handset is in weak Sprint coverage or if the error returns, please to move to a location in good Sprint network coverage and try again.
If ##BRAND# does not resolve the behavior and error 400 continues to appear, perform a full factory data reset.
Settings > General management > Reset > Factory Data Reset
This communication will be updated as root cause is identified.
Once I updated to Oreo on my Note 8, why do I have abnormal tint colors from the handset display?
Install and/or open theGoogle Play Books application.
Tap on any previously downloaded ebook or select Shop and download any FREE SAMPLE shown under Start a Free Preview.
Once ebook launches, tap Aa in the upper right-hand portion of the screen
Click the settings wheel icon in the upper right
Tap the word SETTINGS next to 'Night Light'
Turn Night Light to Off