In our efforts to provide great service, we are continually updating and modifying the Sprint IT Network. As part of a device network update, the below models will no longer have the ability to reach Sprint provisioning systems for activation or roaming updates starting April 30, 2019.
Activations and roaming updates are no longer possible. Devices that are already active will continue to work, but eventually may see service degradation in areas where roaming updates are required.
DO NOT perform any master resets (##RTN#), update profile (##SCRTN), or update PRL requests on these devices on or after April 30, 2019.
These devices can no longer be activated. The customer will need to acquire a newer device.