wrong account reloaded

wrong account reloaded

Hi! I thought I was reloading my sons account on Friday with $50. However, he failed to tell me that he no longer uses that account due to him purchasing an Iphone 6 that is not compatible with Boost mobile. So I am now out $50 on an account that nobody uses! Is there any way at all to get a refund on that money? I reloaded thru the boost mobile website under the gifting option. PLEASE HELP ME !! 

Thank you! - Jenni Watts

3 REPLIES 3
Agent

Re: wrong account reloaded

Hello, jenniwatts1984. Please send us a private message so we can assist you with that. 

Re: wrong account reloaded

How do I private message you???
Agent

Re: wrong account reloaded

Hi there! To send a Private Message you need to click or tap on the person's username, this will take you the profile. You'll see the option there.