what does “ ACTIVATION_HOLD_PENDING_NMS_RETRIEVAL” mean

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Accomplice

what does “ ACTIVATION_HOLD_PENDING_NMS_RETRIEVAL” mean

i ordered a phone and that’s the status, i’m curious what it means
8 REPLIES 8
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Agent

Hello, justinarce. We have replied to your private message. Please check your inbox. Thanks.

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Accomplice

ok i replied
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Groupie

i need to know what hat means too.
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Agent

Hi jolilindsay! Thanks for contacting us. We want to help. What's your order #? Send it to us in a private message, please. To send a Private Message, click my username or picture, then click "send this user a private message". Thanks! ~AmyM25

~AmyM25
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Accomplice

I just ordered a phone & it says ACTIVATION_HOLD_PENDING_NMS_RETRIEVAL what does that mean ? Does it mean it’s going to go through ?
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Agent

Hello, PKS_18. We definitely want to look into this for you. Can you send us a private message with your order key number?

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Groupie

 
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Agent

Hi there, @Tmaceda24! Please, send us a private message with your order number to further investigate.