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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

order processing

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Groupie

Re: order processing

I am having the same Issue i order my LG G6 yesterday around 4pm paid the 12 dollars for the quicker shipping as i don't have a working phone at the moment and expected to see it processed by now bit it almost 130 the following day i still have it saying still processing i was hoping to get my phone buy today since im off and have to work tomorrow.

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Groupie

Re: order processing

I am having the same Issue i order my LG G 6 yesterday around 4 pm paid the 12 dollars for the quicker shipping as i don't have a working phone at the moment and expected to see it processed by now bit it almost 130 the following day i still have it saying still processing i was hoping to get my phone buy today since i'm off and have to work tomorrow.

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Agent

Re: order processing

Hi there, @CaptainV1! Thank you for contacting us. Definitely want to help you with this. Please send us a Private Message with your order number so we can take look.

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.

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Re: order processing

Hello, I am also having the same problem you guys took the money from my account but I cant track my phone or anything... @Nosh_CxUx @Al3x  

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Agent

Re: order processing

Hello, @Justdoitmarcus. We definitely want to take a closer look at this. Please, send us a private message with the order number to check this thing out.

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".

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Enthusiast

Re: order processing

I orders my iPhone 11 yesterday and today it still says order processing and all i got was the confirmation number no tracking number......could it be 2 do to the holiday or what?
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Agent

Re: order processing

Hello, @Terrell3534. Thank you for stopping by. The order is probably delay due to the holidays. We're sorry for any inconvenience this may cause you. -Kira_M. 

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Enthusiast

Re: order processing

Thanks so if it is due to the holiday..when should i receive it?
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Agent

Re: order processing

Please send us a private message with your order number to further assist you. -Kira_M.