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order processing

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Enthusiast

order processing

Ordered the Samsung galaxy s8 on Saturday, I realize that they don't ship/process orders on weekends but it is now Monday and it still shows order processing and I've paid for 1 day shipping, does that mean it's supposed to get here tomorrow?
1 ACCEPTED SOLUTION

Accepted Solutions
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Agent

Re: order processing

Hi there, @ruizmarvin98! Please send us a PM with your order number, so we can let you know when your order will be shipped.

 

~Nosh_CxUx

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38 REPLIES 38
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Agent

Re: order processing

Hi there, @ruizmarvin98! Please send us a PM with your order number, so we can let you know when your order will be shipped.

 

~Nosh_CxUx

View solution in original post

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Enthusiast

Re: order processing

I'm not sure how to send a pm
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Agent

Re: order processing

@ruizmarvin98: To send a Private Message you can go to your profile and click on the icon with an envelope. Then you enter the username of the person you want to send a message to and the subject. Or you can go to the user profile by clicking on the username and click on "Send this user a Private Message".

 

~Nosh_CxUx

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Enthusiast

Re: order processing

I sent you a private message
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Enthusiast

Re: order processing

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Agent

Re: order processing

@ruizmarvin98: Thanks! We have replied to your PM.

 

~Nosh_CxUx

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Agent

Re: order processing

@ruizmarvin98: We're happy to help you with your concern. If you have any other question or request, feel free to let us know. We're here to help!

 

~Nosh_CxUx

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Groupie

Re: order processing

I am having the same issue. I didn't get an emailed receipt either. Can an agent please help me too??
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Agent

Re: order processing

Hey there, @MelindaMcc If the order was placed on Saturday your order will ship on the next business day, meaning that it will go to FedEx on Monday, and it will arrive to your location on Tuesday (If overnight shipping).