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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

my preowned samsung j3 emerge phone says i owe 0.00 but wont let me make calls or texts

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Agent

Re: my preowned samsung j3 emerge phone says i owe 0.00 but wont let me make calls or texts

Hey there! So sorry you're having issues. Have you tried doing a profile update? Do you also have a Samsung Galaxy J3?

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Groupie

Re: my preowned samsung j3 emerge phone says i owe 0.00 but wont let me make calls or texts

I too have the same problem. I have a pre-owned iPhone 6S and tried activating it about an hour ago but it wont work. Hoping someone could get back to me!
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Agent

Re: my preowned samsung j3 emerge phone says i owe 0.00 but wont let me make calls or texts

Oh no! Sorry to hear that, @Clayegg. We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request. To send a private message, click on any of the social care agents user names and select the option send this user a private message.