lost order number

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Accomplice

lost order number

just ordered a new phone on 2/4/2020 and i forgot to write down my order number anyway i can get some help?

 

7 REPLIES 7
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Agent

Hello, @philliprocks23. Thanks for reaching out. Do you have an account with us? 

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Accomplice

yes i do

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Agent

@philliprocks23: Were you logged in by the time you ordered the phone?

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Accomplice

i used the boost mobile website where you put in your phone number and 4 digit pass code

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Agent

@philliprocks23: In that case, please send us a PM with your phone number and PIN.

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.

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Hello. I recently ordered a boost up phone on June 25 and never received a confirmation email or order number to check on the status of my order. Can someone help?
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Agent

Sorry to hear that @Lewis2ndrodney. Please send us a private message to further assist you. If you have an active account with us please add the phone number and pin on the private message.