i ordered a phone online and have yet to receive an order confirmation

Accomplice

i ordered a phone online and have yet to receive an order confirmation

I ordered a phone online and havent received an email confirmation yet. I did not print out the receipt and did not write down the order number. I called a few days ago asking for the order number and when i typed it in the order status bar it would give me an error. 

6 REPLIES 6
Agent

Re: i ordered a phone online and have yet to receive an order confirmation

Hi there, IgnacioM. Thanks for contacting us. 

 

When did you place the order? 

Accomplice

Re: i ordered a phone online and have yet to receive an order confirmation

I ordered it on Friday March 22nd
Accomplice

Re: i ordered a phone online and have yet to receive an order confirmation

I ordered it on Friday March 22nd
Agent

Re: i ordered a phone online and have yet to receive an order confirmation

Please, send us a private message with the order number, and your phone number and PIN, if you have it. 

Agent

Re: i ordered a phone online and have yet to receive an order confirmation

We'll be happy to help. 

Accomplice

Re: i ordered a phone online and have yet to receive an order confirmation

Thank you! I just sent a private message with all my information.