how to cancel a payment

Newbie

how to cancel a payment

i accidentally made a payment and want to cancel it. please help
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7 REPLIES
Agent

Re: how to cancel a payment

Hey mxsjo, the payment you made was it a duplicate payment, also how did you make the payment?

Newbie

Re: how to cancel a payment

i reactivated my service after it being suspended for awhile and wasn't aware the month would be covered and made a payment to my account which i do not want since i have auto enroll
Agent

Re: how to cancel a payment

Hi! Thanks for reaching out to us. We'd be happy to help. Could you please send us a private message with your phone number?

 

 

To send a private message just click on the picture of any user and, in the next screen, click "send this user a private message". 

 

 

Groupie

Re: how to cancel a payment

I would
like to cancel my payment! My account made an accidental Auto boost charge so i want to return the money back!
Agent

Re: how to cancel a payment

Hi, @Aniayha_12! Please send us a private message so that we can assist you with that. 

Groupie

Re: how to cancel a payment

I've made and accidental payment as well. Can I get it sorted out?
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Agent

Re: how to cancel a payment

Hi, Hailey. Can you please send us a private message with the details?