helppp

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Newbie

helppp

Hey me and my partner are on a plan together but i accidently paid 40 on my bill and thought it would deduct the 40 from our 80 dollar ballance instead but it just paid my phone. So i paid the 80 dollars to thinkiing it would only be 40 so it took 120 from my account i tried calling customer service but there are no options available please someone contact me as soon as possbile
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Agent

Hi there, Ethomas2000. Thanks for contacting us. To better assist you, please send us a private message.