Unable to get data connection

[UnsungPride]

I have been having problems with my data connection for the last 2 hours. It shows an exclamation point next to my reception bars. It has never done this before. The only thing I can think of is that boost hasn't taken my payment yet even though it reflects a 0 balance due today. I have contacted tech support and there are no outages and their steps to fix did not fix my issue. Please advise.

[Cara · Accepted solution]

Hi there! Sorry to hear that you’ve been experiencing this issue. We’d be happy to help. Please send us a private message with your phone number and PIN. 

[Wizard]

I changed my plan from 3 gigs to unlimited and now I have no data help

[Kira_M]

Hello, @Wizard. Thank you for stopping by. We're sorry to know you're having issues with the service. Could you please send us your cross streets and zip code to better assist you? Also, what type of phone you have? Please let us know. We're here to help. -Kira_M.