For the past few days, I have been trying to buy a Samsung Galaxy S7 from the online store since it is on sale. Once I proceed to checkout and input all of my information, the "review order" option is still grayed out. I have tried multiple browsers, on my phone (which is a little broken, so rather difficult) and on two separate desktops and the same problem is still present. I have also tried two different credit cards for billing. Is there something I am not aware of or is there a persistent problem?
Solved! Go to Solution.
Thank you Fonsy82, I looked at it more closely and was able to find the problem with the address billing and was able to continue with the purchase. While it was nothing wrong with the address itself I still appreciated the help you provided me with today. Thank you!
Hi there! Sorry to hear that you’ve been experiencing this issue. We’d be happy to help. Which error code are you getting? Are you using the same billing and shipping address?