Systematic error

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Systematic error

When disputing data consumption with executives in texas the analyst was informed i recieved a text to unrelated phone I purchased and activated in my alias name for diagnostic purposes. The text was a reciept for my primary device and had no affiliations with primary device so I though. Both accounts were seperate with their own information. She investigates and sees the odd error stating systematic error. If that error can occur but data miscalulation can not this just does not make sense. Errors happen all the time systematic to me is the whole system period!