So. I have a question. I have a phone being mailed to me in 2 days max. And I was wondering how the switching process works. I took out the SIM card from my old phone and I heard you need to do the IMEI/ESN swap thing on the boost mobile website. Here is what im confused about
Do I put the Sim Card in the new phone and then do the IMEI/ESN swap or do I wait to do the swap and then place my Sim Card into the new phone
For extra context, im switching from a ZTE Max XL to a LG Stylos 4
Solved! Go to Solution.
Hi there! If you ordered the phone from our website, it should come with its own SIM card. Feel free to contact us when you have the phone to help you complete the swap. Besides this, do you have any other question or concern?
The phone is a phone my friend bought not that long ago by mistake when he realized he bought the wrong carrier, does it NEED to have a SIM card?
Did your friend purchase it from us? If so, it should have the SIM card in it. Please check it once you receive it. If does, you can transfer your services to a new phone on our website https://myaccount.boostmobile.com/sign-in.html?INTNAV=UtilNavignIn by Sign In with your phone number and PIN. Please follow the below steps and provide us an update.
1.After logging into My Boost, scroll down to the My Device section and click on Swap Device.
2.Enter the device information (ESN, IMEI, or MEID)
3.After the device information is entered twice, select Next and follow the prompts.
4.A success screen will appear.
If it doesn't have a SIM card, please contact us we take look at this.