Hello there Tttayharper. Sorry about this hassle. Lets figure this out. Please send us a Private Message by clicking on my user name and at the right side of the pane you will see the option to send a private message. Include your phone and pin number.
Hello, @Nanaflores. Thank you for stopping by. We're sorry to know you're having issues with the service. Could you please send us a private message to better assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.
Hey there, @Cidney! We're sorry to hear that. First of all, please send us a private message that way we can assist you. Do not post your personal information publicly.
You can send a "PM" or private message a couple of different ways. If you click on the name of the person, you'll be taken to their profile. On the right side of the screen, you should see "send this user a Private Message". Click it and you'll be taken to the PM window with their name already in the To: field. Type up what you want to say, hit send message and you're good. You can also go to your own profile by clicking on your name from the forums and then clicking the PM icon. From the PM window select "New Message" and type the user name of the Community member in the "To" field and off you go. -Kira_M.