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Sim card locked

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Sim card locked

Invalid sim, paid bill a week ago
1 ACCEPTED SOLUTION

Accepted Solutions
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Agent

Re: Sim card locked

Hey, cobaltghost88! Noticed that you put your personal info publicly. Please delete and private message us instead? Thanks!

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7 REPLIES 7
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Agent

Re: Sim card locked

Hey there, cobaltghost88! Looks like we’ll need to do some investigating. Can you private message us your phone number and pin so that we can verify your account first? Thanks!

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Re: Sim card locked

 
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Agent

Re: Sim card locked

Hey, cobaltghost88! Noticed that you put your personal info publicly. Please delete and private message us instead? Thanks!

View solution in original post

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Re: Sim card locked

How do I private message
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Agent

Re: Sim card locked

You can send a "PM" or private message a couple of different ways. If you click on the name of the person, you'll be taken to their profile.  On the right side of the screen, you should see "send this user a Private Message". Click it and you'll be taken to the PM window with their name already in the To: field. Type up what you want to say, hit send message and you're good. You can also go to your own profile by clicking on your name from the forums and then clicking the PM icon. From the PM window select "New Message" and type the user name of the   Community member in the "To" field and off you go.

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Newbie

Re: Sim card locked

Hi my Vera my daughter SIM card lock I need unlock her name is *****

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Agent

Re: Sim card locked

Hi there! Please send us a private message with the pin code, DEC or IMEI of the phone and SIM card number so we can take a look.