Service issues

Newbie

Service issues

It states in your own terms that the customer will be given 60 days past their due date to recieve incoming calls and texts but not only was only given barely 30 days for this but my phones were completely cancelled i am so apalled by the way i was treated. It was against my better judgement to come to boost mh husband talkked me into it i wish i never would have keft metro and now the phone number that i have had almost three years is gone i am so infuriated right now
1 REPLY 1
Agent

Re: Service issues

Hello, @Pookie2278. Thanks for reaching out. We apologize for this experience. Definitely want to look into this for you. Can you please send us a PM with your phone number and PIN? You can send a private message by clicking on my name, then selecting the message option from the profile page.