Hey there, @neebaby7!
We are sorry to know that you want to return your device. In regards to your concern, please keep in mind that you will be responsible for any shipping fees involved in returning the phone to us. If you agree to this, please send us a Private Message with your order number, name and shipping address.
Hi there Mariahdemps. There is a 7 days return policy on purchases. We need to confirm the order to determine if it remains eligible for return. Please send us a private message with the order number and we will figure this out for you. Victor21
Hi there pdewkiss1985. I understand it can be a frustrating the wait time. But let me investigate for you the status of your refund. Can you please send me private message with your phone, pin number and the return tracking number of your device?