Refund

Enthusiast

Refund

Hey, so on December 31st I ordered a phone then later got mine to work again and requested to cancel it.. I got an email saying it was shipped. I get a message from Fedex saying they were holding it because of no address. I message you guys and you told me it was being returned to you and I would then get my refund... I haven't gotten anything and its been 10-11 days (7 since the last message)
7 REPLIES 7
Agent

Re: Refund

Hello there, @Drewparker103! Thank you for letting us know about that. Would you mind providing us the tracking # through a private message so we can look into it? 

Groupie

Re: Refund

i was wondering if i can get a refund due to the fact i was charged twice ?
Agent

Re: Refund

Hello there, @DoubleA15! Thanks for contacting us. We sure can assist you. So we can look into it, please provide your account PIN along with the mobile number through a private message.

Groupie

Re: Refund

private message ??
Agent

Re: Refund

Thank you. We will respond to it now. 

Groupie

Re: Refund

how do i send this private message
Agent

Re: Refund

You can click on my username, it will show the options to send a private message.