You guys owe me $5 I authorized $125. I took a screenshot the screenshot so you could see what date I took it. Yesterday while talking to a Supervisor he removed it from my account so it would no longer say this. Please credit me my money.
Im dealing with the same issue. I was on chat with them for an hour, talked to 3 different people and got nowhere. I finally told them I wasnt playing their games and I will just file for arbitration. Every representative played stupid. I even sent screenshots and still was told they could not confirm I was actually charged twice.
We truly apologize for this inconvenience, Alglona. You can rest assured knowing that we will do everything in our power to resolve this. Can you please confirm if the charge you mentioned is for a monthly payment? When did this happened?
That’s interesting. How about we take a closer look? Can you please send me a private message with your phone number and PIN alongside the amount of the extra charge?