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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Refund Account Balance

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Refund Account Balance

I put money on my account thinking i could pay my bill not knowing that it had to be the primary account holder who does it. I also can't transfer the money to the primary account holder. I would like a refund immediately please!
3 REPLIES 3
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Agent

Re: Refund Account Balance

Hi there MistressKoya. Thank you for contacting us.What we could do in this case is. If you have the primary's account phone number and pin code, we could transfer the funds from your account to the primary. If so, please send us a private message with the primary's account phone number and pin code, as well with your account's phone number and pin code. Victor21

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Re: Refund Account Balance

How do I send a private message?
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Agent

Re: Refund Account Balance

Please tap on the agents name and it will provide the option to private message. Victor21