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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Re-boost card says already used

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Newbie

Re-boost card says already used

Purchased a 35$ re-boost card for edelivery for my stepdaughter in next state and bought her a boost prepaid phone. The phones simcard was defective so she was instructed to take it back. I purchased her another phone and now the re-boost card says it's already been used so I had to pay from my debit card to get her plan for the month. So where did the other 35$ go if she was unable to activate the other phone?
1 REPLY 1
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Agent

Re: Re-boost card says already used

Sorry to hear about this. Can you send us a private message so we can assist you?